If you've ever arrived in Florence after a long flight — heavy suitcase, no lift in your building, hungry, and with zero restaurant reservations — you'll understand why Aurum Concierge exists. It's a Florence-based service that takes care of the friction: luggage, transport, bookings, and local experiences, so your trip starts the moment you land, not after two hours of logistics.

What Aurum does

Aurum positions itself as a local concierge for visitors who want to experience Florence properly — not as tourists, but as temporary residents with insider access. The service covers four core areas:

Airport transfers & private drivers

Florence's SMN train station is fast and affordable from the airport, but with luggage for a group it's a different story. Aurum arranges private transfers — car or minivan — timed to your flight arrival. The driver meets you at arrivals with a name sign, helps with bags, and knows the fastest routes around the ZTL restricted zone that catches so many visitors off guard.

Luggage handling & porter service

Florence's historic buildings are beautiful and old. Many have no lift. If you're staying at La Corsa Suite Firenze — a penthouse in a Belle Arti-protected palazzo — you already know this. Aurum provides a porter service that moves your luggage from door to door. Particularly useful if you're moving between properties, checking in early, or simply don't want to drag four suitcases up a marble staircase.

Restaurant reservations

The best restaurants in Florence fill up weeks in advance. Buca Mario, Il Latini, Trattoria Sostanza — these aren't places you walk into at 8pm and get a table. Aurum handles reservations at high-demand spots, and for guests staying at La Corsa Suite, this includes same-day requests that would otherwise be impossible.

The fastest way to book: WhatsApp the Aurum bot directly. You describe what you're looking for — cuisine, number of guests, date, time preference — and the bot queries available slots in real time, confirms the options, and books the table. The whole process takes under five minutes. No phone calls, no waiting on hold, no language barrier.

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La Corsa Suite Firenze
Centro Storico

La Corsa Suite Firenze

Ferrari heritage penthouse · 2 terraces · views

★ 4.94 (48 reviews) · 3 bed · 7 guests

Jacuzzi · BBQ · Private chef available

From €250/night
Check availability

Experiences & excursions

Beyond logistics, Aurum arranges curated experiences: private winery tours in Chianti (1 hour from Florence by car), cooking classes with local chefs, guided visits to the Uffizi outside public hours, day trips to Siena and San Gimignano. All bookable in advance or on short notice.

How to book Aurum

The simplest approach is WhatsApp. Open the chat, describe what you need — "airport transfer for 4 people arriving 14:30 on March 28" or "dinner for 6 at a traditional Florentine restaurant on Friday evening" — and the bot handles the rest. For more complex multi-day itineraries, the team responds directly.

Guests staying at La Corsa Suite Firenze can request Aurum services at booking time. Restaurant bookings at top spots get priority when placed through the concierge — particularly useful during high season (April–October) when demand is highest.

The practical advantage

The real value of a concierge service isn't luxury — it's time. A 5-minute WhatsApp exchange saves you two hours of research, three unanswered emails to restaurants that only communicate in Italian, and the disappointment of showing up to find nothing available. For a 4-night trip to Florence, that's a meaningful difference.

"We had dinner at Buca Mario on our first night — something we couldn't have arranged ourselves that late. Aurum sorted it in the time it took us to unpack."
— Guest at La Corsa Suite Firenze, March 2026

FAQ

Is Aurum only for guests of La Corsa Suite Firenze?

No. Aurum serves any visitor to Florence. However, guests of La Corsa Suite get preferential availability and a direct line for restaurant reservations.

How far in advance should I contact Aurum?

For airport transfers: 48 hours minimum, ideally at booking time. For restaurant reservations at top venues: as far in advance as possible — 2–3 weeks for dinner at the most popular spots during peak season. The WhatsApp bot can check same-day availability, but options narrow significantly.

What does the service cost?

Airport transfers and porter services are priced per booking. Restaurant reservations are free (the service earns a referral fee from partner venues). Experiences and excursions are priced individually. Contact Aurum via WhatsApp for a quote.

Is there a minimum stay or booking requirement?

No minimum. You can use a single service — just a transfer, or just one restaurant booking — without any package commitment.

Can Aurum handle last-minute requests?

Yes, within reason. The WhatsApp bot responds around the clock. Last-minute restaurant requests depend on availability; last-minute transfers depend on driver availability. For peak season (July–August), advance booking is strongly recommended.